ON-DEMAND WEBINAR: Data Defenders: How to represent your MDS & facility data in the courtroom“Document everything.” We’ve all heard this advice, but what lies behind this skilled nursing mantra? In legal cases, plaintiff attorneys and other external stakeholders could use your publicly available data to support allegations against your facility … Read More
[Webinar recording] Data Defenders: How to represent your MDS & facility data in the courtroom
Download webinar slides“Document everything.” We’ve all heard this advice, but what lies behind this skilled nursing mantra? In legal cases, plaintiff attorneys and other external stakeholders could use your publicly available data to support allegations against your facility and coworkers. Anyone who manages facility data — from MDS professionals to … Read More
[On-demand] Personalizing Patient Care: How to use your data to enhance patient satisfaction & HHCAHPS
Practical, data-driven tips for personalizing care plans and boosting HHCAHPS scores.
[Recording access] Personalizing Patient Care: How to use your data to enhance patient satisfaction & HHCAHPS
ON-DEMAND WEBINAR: Personalizing Patient Care: How to use your data to enhance patient satisfaction & HHCAHPSIt’s time for a fresh take on patient satisfaction! Home Health Care CAHPS Survey (HHCAHPS) scores are vital to the success of your agency, but this isn’t just about achieving good ratings on Care Compare. … Read More
[Webinar recording] Personalizing Patient Care: How to use your data to enhance patient satisfaction & HHCAHPS
Download webinar slidesIt’s time for a fresh take on patient satisfaction! Home Health Care CAHPS Survey (HHCAHPS) scores are vital to the success of your agency, but this isn’t just about achieving good ratings on Care Compare. Patient satisfaction is also about meeting patient needs and helping them achieve positive … Read More