QTSO announced on Aug. 13 that a mandatory upgrade is required for all CMSNet (Verizon VPN) users. The upgrade to a new CMSNet Juniper Client will occur for eastern states on Aug. 17, 2013 and for western states on Aug. 31, 2013. Since we’ve received a few calls, we’re reminding … Read More
Getting the most from SimpleLTC customer support
This is a recent quote from a customer. We’re highlighting it here not because she said something nice about us (which we really appreciate), but because we think it represents something we all relate to about customer support… That feeling of being “distressed” and just needing help quickly. The goal … Read More
How seriously do we take your data security?
As we talk to new and prospective customers (and especially their IT departments) we often hear the same questions about data security: How does SimpleLTC use our data? How do you secure our Protected Health Information (PHI)? Will SimpleLTC ever give my data to a third party? What happens to … Read More
We’re listening: Top 4 takeaways from the SimpleLTC customer survey
At SimpleLTC, we love our customers. And we can’t speak for other software companies, but we truly enjoy the process of working with customers to create the long-term care software tools they need to simplify their MDS workflow and improve Medicare and Medicaid reimbursement. And when customers tell us what … Read More
SimpleLTC fully supports the new Texas PASRR process
The Texas PASRR process changes are causing quite a bit of buzz lately. This is understandable because the new requirements, which became effective May 24, will affect admission processes – and ultimately, reimbursement – for ALL Texas Medicaid-certified nursing facilities. What do SimpleLTC customers need to know? Simply put, SimpleLTC … Read More